OrderTrac is web based, which means it works on any device with an internet connection! Windows, Mac, iOS, Android, Linux, and Chromebook devices are all supported.
Do I need internet?
Yes, OrderTrac is web based which means you do need internet in order to use the application. If you internet temporarily goes out, you can always use OrderTrac on a mobile device or use a hotspot to regain access to OrderTrac.
Can I access OrderTrac while traveling?
Yes! You can access your OrderTrac anytime, anywhere. Whether you are traveling or just need to log in from home, OrderTrac is always available.
Do I need to back up my data?
No, OrderTrac handles all that for you! We keep constant data backups in multiple physical locations to make sure your data is always safe. No need for you to worry about that!
How much does OrderTrac cost?
OrderTrac has a plan to fit everyone. Whether you are a small store or have multiple locations and warehouses, we have a plan for you. View our pricing for more info.
Are updates included?
Yes! Since OrderTrac is web based, you will always be using the most up to date version of OrderTrac, no need to ever install updates!
Can I fax/email in OrderTrac?
Yes, OrderTrac will handle all the email configuration so you can send sales orders, purchase orders, and reports by email with the click of a button. We have partnered with Interfax.net so you can send faxes directly through OrderTrac as well (Interfax account required).
Does OrderTrac work with Quickbooks?
OrderTrac does not support a direct integration yet, however you can export any data you desire from OrderTrac using our built in reports, or we can even build a custom report for you.
Can I make payments directly in OrderTrac?
Yes, we have partnered with a fantastic payment processor, Basys. They offer excellent rates and support, and our integration with them means you can process payments directly in OrderTrac with a swipe and a click.
How many users can use OrderTrac at once?
As many as you want! You can create a user account for each user, and each will log in using their own credentials. All actions performed by that user are logged and you can even restrict what actions each user can make.
Can I try out OrderTrac?
Absolutely! OrderTrac offers a free 30 day trial, no credit card required to create an account! Get instant access to your account so you can start playing around right away. Create an account now!
What support is offered?
We are available M-F 8-5 CT by phone, email, or text. We are always monitoring our support lines for emergencies though in case of an urgent matter. You can easily send question to support by clicking the support button on the bottom left of the screen in OrderTrac.
OrderTrac makes it easy to create sales orders, generate purchase orders, and track order status of items all give you time back.